![]() ![]() Status reasons indicate why an account status was assigned to a customer.Ĭredit management groups are used to identify customers or groups of customers that have the same credit management properties.Release reasons are assigned to an order when it’s released from hold.Hold reasons indicate why a sales order was put on hold.Account statuses can also be used to determine blocking rules for a customerĬredit and collections > Setup > Credit management setup > Credit management reasons You can define a status and its effect on the invoicing and delivery on-hold processes. You can create account statuses to identify the credit standing of a customer account. Account Status, Credit management Reasons and Credit management groupsĬredit and collections > Setup> Credit management setup > Account statuses.You can create a release workflow that automatically routes holds to a workflow process. ![]() You can add a workflow at the line level, so that credit limit adjustments can be approved individually.You can create a workflow that lets you approve a batch of credit limits adjustments through a single approval.We have three additional workflows which are available as part of credit management. Now in this we will understand following options available as part of Credit management once you enable. Once you enable you will have addition menu items available under Credit and collection module. Pre-Requites: This feature is available after version 10.0.9, and we need to enable from feature management. Set up a workflow to manage the approval of credit limit changes and sales order releases.Release sales orders so that they continue through the posting process.Manage a list of sales orders that are on hold, review the reasons for the hold, and mitigate issues.Create blocking rules that put an order on hold during one or more posting processes, based on factors such as risk, payment terms, credit limits, overdue amounts, and the percentage of the credit limit that has been used.Assign risk scores to customers, and then use the scores to automatically generate credit limits for those customers through credit limit adjustments.Create customer credit groups that link customers together so that they share a single credit limit.Add information that can affect the credit limit, such as information about insurance and guarantees.In this way, you can temporarily increase or decrease customer credit limits, based on business requirements. Create temporary credit limits for customers by using credit limit adjustments.Create credit limits for customers by using credit limit adjustments.Update credit attributes for customers to provide additional information about their credit worthiness.The credit management process can include any of the following steps: So, lets start with the part-1 where we will understand some basic setups and configurations.Ĭustomer credit management lets you manage credit limits and control the flow of sales orders through the posting process, based on credit rules that you create. In this blog series I will try to explain the credit management feature.
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